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Questions about research orders, COA documentation, wholesale pricing, returns, or peptide handling? Our team is here to help qualified researchers.
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Caribe Venture Group LLC
Trading as
PeptiCaribe
Address
7901 4th St N, Ste 300St. Petersburg, FL 33702United StatesPhone
+1 (407) 603-1473Email
info@pepticaribe.comWebsite
https://pepticaribe.comSupport hours
Monday – Friday, 9:00 AM – 5:00 PM Eastern Time (excluding US public holidays)
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Orders & Shipping
Order status, tracking, delivery questions, or changes before your shipment leaves our facility
Returns & Refunds
Starting a return, requesting an RMA number, or reporting a damaged, incorrect, or missing shipment
Billing & Payments
Payment methods, invoices, billing descriptors, or refund timing
COA & Quality
Batch-specific Certificates of Analysis, purity documentation, or verification details
Wholesale & Bulk
Institutional pricing, recurring supply, and custom quotes
Research Support
Handling protocols, storage guidance, and product specifications
Privacy
Data access, correction, or account deletion requests
Reporting a damaged, incorrect, or missing shipment
Report any transit problem within 24–48 hours of delivery. Email info@pepticaribe.com with your order number and photographs, and we will acknowledge within 24–48 business hours. Full deadlines and evidence requirements are in Section 7 of our Return & Refund Policy.
Return Policy & RefundsGet in Touch
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